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Capgemini acquires a 55% stake in CPM Braxis, the leading Brazilian IT services player | News | Capgemini Worldwide

Posted on September 2, 2010 by AtulNo Comments

The Brazil market is growing and vibrant. This acquisition shows the importance and potential of the Brazil market. CPM Braxis is a leading player in Brazil. This will change the competitive outlook in Brazil.

Capgemini acquires a 55% stake in CPM Braxis, the leading Brazilian IT services player | News | Capgemini Worldwide.

With a client base of major Brazilian and international companies, particularly in the financial sector, CPM Braxis expects to record 2010 revenues of around BRL 1 billion (€450 million). The deal will enable Capgemini to considerably boost its presence in Brazil an IT services market amongst those with the highest potential. The agreement will see the Group widen its client base and contributes to Capgemini’s ability to better support its international clients in their developments in Brazil. CPM Braxis will benefit from Capgemini’s assets – notably its global reach, methodologies and network of alliances – to serve its own clients, both in Brazil and around the world.

Brazil represents 47% of the Latin American IT services market, valued at $23 billion[1]. Driven by a booming economy, the Brazilian IT services market has enjoyed the highest growth rate in the region for the past five years, and yearly growth should exceed 10% until 2014.

With over 5,500 employees, CPM Braxis boasts a diversified business portfolio focused on Application Outsourcing and Enterprise Application Services, and Infrastructure Integration and Infrastructure Services, the majority of which is delivered through multi-year contracts. CPM Braxis serves over 200 clients, and is especially strong in the financial sector. Its biggest client, major Brazilian bank Bradesco, was also its biggest shareholder prior to the transaction. Capgemini will be able to draw on its expertise and knowledge of the local market. CPM Braxis is also present in the telecoms sector, as well as in manufacturing and utilities. 
The company saw growth of 12% in 2009 and should grow by nearly 20% in 2010. CPM Braxis should post above-market growth over the coming years, and is also currently expected to register an Ebit margin of around 6% in 2010, which looks set to rise over the years to come.

Under the terms of the transaction, Capgemini will acquire 55% of the share of CPM Braxis, representing a total amount of BRL 517million (€233 million). The enterprise value of CPM Braxis is estimated at BRL 970 million (€437 million). The operation will be funded using the Group’s net cash position. It will comprise of a CPM Braxis share capital increase of BRL 287 million (€129 million), and a share buy-back from CPM Braxis’ existing shareholders for BRL 230 million (€104 million), all of which have decided to remain in CPM Braxis and to proportionally reduce their stake in the company. 
Capgemini has an option to buy the remainder of CPM Braxis’ capital (45%), and the existing shareholders have an option to sell their remaining shares. These options can only be exercised between the 3rd and  the 5th anniversary of the closing date (on the basis of an estimated price based on fair market value at the time of the exercise of these options). Capgemini will consolidate CPM Braxis in its accounts as of the transaction’s expected closing in early October 2010 and will recognize a balance sheet liability, representing the estimated value of the 45% stake in the company at the time of the exercise of the options.

For Paul Hermelin, Chief Executive Officer of Capgemini: “The acquisition of CPM Braxis – a step in line with the Group’s growth strategy – allows us to fulfill three objectives: to extend our presence in a fast-growing country; to support our global clients in the regions where they focus their investment, and to strengthen our Group with the addition of a experienced management team, and more than 5,500 dynamic employees”.

Luiz Carlos Trabuco, Chief Executive Officer of Bradesco, states: “Bradesco congratulates CPM Braxis on becoming part of one of the ten largest worldwide groups in the segment; and also Capgemini, for expanding its global activities in Brazil. We believe that this union will further broaden the competitiveness of CPM Braxis, as well as the company’s growth capacity in the vigorous Brazilian market and strengthen its capability in assisting global clients.”

José Luiz Rossi, Chief Executive Officer of CPM Braxis,explains that “Joining a group with the worldwide reach of Capgemini is a great opportunity, in the high-growth IT services market in Brazil. We will expand our client base by making our services available to Capgemini’s international clients present in Brazil, and will also be able to offer Capgemini’s global expertise to support our major Brazilian clients in their international development projects. Finally, joining Capgemini is a chance to give our employees more attractive career opportunities.”

With this deal, Capgemini reinforces its global dimension and resolutely multicultural nature. Brazil will become the Group’s sixth largest country in terms of headcount, with more than 6,200 employees.

About Capgemini
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs 95,000 people worldwide.
More information is available at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

About CPM Braxis
CPM Braxis is the biggest Brazilian IT services company and one of the biggest in Latin America. It offers Application Services, Infrastructure Technology Services as well as Business Process Outsourcing (BPO) to companies located in Brazil and all over the world. With a history of more than 28 years of success, 8 development centers and 5,5 thousand professionals, CPM Braxis has specialized development plants, testing and command centers for infrastructure remote management, as well as shared maintenance and support service cores for SAP solutions.
The value proposal from CPM Braxis includes mastery in specific knowledge per industry, capacity to execute parallel operations simultaneously, competitive structure of prices and scalability, as well as flexible delivery models, sturdy processes and first line methodologies. The excellence of its work is based on creativity and innovation, in the capacity of both attracting and maintaining the best talents. CPM Braxis is the only Brazilian company which is mentioned on the Black Book of Outsourcing as one of the 50 best global outsourcing companies, taking the 22nd position. It is also the first IT service company in Brazil to get the CMMI Dev 1.2 Level 5 certification. www.cpmbraxis.com


[1] Gartner, IT Services Market Metrics Worldwide Forecast, Q2 2010, 9 June 2010

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“Global Sourcing in the New Normal: Adapting to Economic Uncertainty, Changing Markets and Competitive Dynamics”

Posted on August 25, 2010 by AtulNo Comments

“Global Sourcing in the New Normal: Adapting to Economic Uncertainty, Changing Markets and Competitive Dynamics”

by Atul Vashistha

Staffing augmentation. Labor arbitrage. India.

For many out there, outsourcing seems to be defined only by the above – people working for low compensation in locations such as India helping the client save significant monies. That is outsourcing to them.  However, the recent and continuing downturn in 2009 and 2010, has upset many notions and models that have been in place for over a decade. What was considered to be the norm or the normal as far as outsourcing is concerned, is now in flux and so requires different responses. The recent downturn has fundamentally changed how firms look at outsourcing. This period also revealed the challenges with current models and practices.

Over the next ten or so articles, I will touch on a topic each time and explore it in more detail. This blog’s topic is

Trend: Location
Take for instance, the call center business. There was a time when India was the only market given due consideration, as far as setting up call center operations was concerned. That notion has been dispelled by other markets such as the Philippines and Costa Rica, which have showcased themselves in exemplary fashion as far as the provision of voice-based customer support services is concerned.

In similar manner, we see the rise of engineering services and local players in Brazil and Russia, increasingly emerging as a premier destination for the outsourcing of complex engineering and applications activities.

The above instances are just some of the many shifts and changes we are likely to continue to witness. In particular, they point towards an endeavor to be on the lookout for markets with newer skill sets, and not just go by established norms wherein predestinated markets such as India have long been considered to be the haven for any and every kind of outsourcing. In the same breath, it is vital that markets with access to equal or better technology processes are also identified. The situation is akin to the age old maxim wherein stock diversification is key to a healthy nest egg; depending on just one or more markets for all of one’s outsourcing needs is really not a very good idea. Increased attrition and competition for resources point to the need for geographic diversification.
Besides skill sets and technology, there are other reasons for which alternate markets also need to be actively considered. Take for instance the aspect of time zone. Many of the Latin American locations lie at the same time zones as the US. There are various outsourcing opportunities that may be tapped here, especially if we are to look at the large Spanish speaking population of the region and juxtapose it with the equally large Hispanic population of the US.

We see the following clusters developing:
Asia Pacific:  The key locations in this cluster are India, Philippines, China, Malaysia and Vietnam.  Others such as Thailand, Sri Lanka and Indonesia are expected to contribute too.
Europe: The key locations in this cluster are Czech Republic, Poland, Russia, Hungary, Ireland and Romania.
Middle East/Africa: The key locations in this cluster are Egypt, South Africa, Jordan and Ghana. Other locations such as Kenya, Nigeria and Morocco can contribute too.
North America/South America: The key locations are USA, Canada, Mexico, Brazil, Colombia, Chile, Costa Rica and Argentina. Panama and Guatemala can contribute too.

I will be doing a key note at the Global Sourcing Forum in NYC on the 13th of October.  Join me in NYC and learn from an industry expert and I on the trends, traps and emerging opportunities that will be the “New Normal” and what you can do to leverage it to your benefit. Learn about rising destinations, new pricing models, leading engagement models, governance technologies and knowledge management models.  This keynote is led by Former J&J business unit CIO and Head of eJNJ, John Hammitt and I.

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Filed Under: Global Work, Trends

Welcome to Smart Enterprise Exchange: Outsourcing Wisdom : Tags : costa_rica

Posted on August 13, 2010 by AtulNo Comments

Welcome to Smart Enterprise Exchange: Outsourcing Wisdom : Tags : costa_rica.

Staffing augmentation.  Labor arbitrage. India.


For many, outsourcing seems to be defined only by the above terms – people working for low compensation in locations such as India, helping a business to save significant money.

However, the recent and continuing economic downturn has upset many notions and business models that have been in place for over a decade and outsourcing is no exception. What was once considered to be the norm is now in flux and requires different responses from service providers and customers.

Read more at Smart Enterprise Exchange.

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Posted on August 12, 2010 by AtulNo Comments

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Filed Under: Events, Global Work, Trends

The End of IT Outsourcing As We Know It – Computerworld

Posted on August 12, 2010 by AtulNo Comments

WoW!  I am starting to see “Cloud Computing” being put forth as the “Internet Boom” of the late 90s. Think it has tremendous potential and just like the internet will take its time to mature…. Let’s make sure we “Look Before We Leap”.

FROM COMPUTER WORLD

Arjun Sethi doesn’t equivocate. “In the next five years, outsourcing as we know it will have disappeared,” says the partner and head of the outsourcing practice at consultancy A.T. Kearney. “New players, which have yet to enter the market, will soon rule the industry.”

At the heart of Sethi's prediction of a “massive reconfiguration of the outsourcing industry” is the rise of cloud computing. Most existing providers simply won't adapt quickly enough. As a result, Sethi says, Amazon, Google or a vendor we've not yet heard of will become the market leaders. Meanwhile, traditional infrastructure providers like HP, Dell and Xerox may struggle to keep up, and many Indian providers will disappear completely.

CIO.com talked to Sethi about his vision of the next generation of IT outsourcing.

via The End of IT Outsourcing As We Know It – Computerworld.

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China gives tax break to service outsourcing firms

Posted on August 12, 2010 by AtulNo Comments

In a statement on its website, the ministry said the policy covers firms specializing in information technology outsourcing ITO, business process outsourcing BPO and knowledge process outsourcing KPO in 21 Chinese cities, including Beijing, Shanghai, Dalian and Shenzhen.China is currently the worlds second-largest outsourcing market for such services, after India

via China gives tax break to service outsourcing firms.

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Filed Under: Destinations, Jobs, Trends

Global Sourcing, Outsourcing, Offshoring Strategies |Global Sourcing Forum

Posted on August 10, 2010 by AtulNo Comments

Global Sourcing, Outsourcing, Offshoring Strategies |Global Sourcing Forum.

Join me on October 13th and 14th in New York for learning, sharing and networking. Friends of Neo Advisory and Neo Group get a discount too!

Global Sourcing Forum (GSF) caters to the needs of senior business and sourcing executives charged with leading their organizations through change during an economic period that has undergone significant structural shifts.

Over the last decade GSF has become the leading conference for outsourcing and globalization that goes beyond the common issues to provide insights and advice on improving competitiveness and increasing profit margins through strategic outsourcing. It provides a unique opportunity for decision-makers and management to evaluate strategic options, leverage global sourcing models and gain best practices knowledge from experienced practitioners and thought leaders.

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Is it time to bury the work “Shoring”?

Posted on July 27, 2010 by AtulNo Comments

From globalizationtoday.com.

IAOP’s Members Report a Very Important ‘Shoring’ Trend – There Is No Trend


As a global membership organization one of IAOP’ greatest resources is its ability to survey its members to capture the industry pulse – what’s hot, what’s not, and which way things are headed.


For example, as mentioned in my last column, it’s now clear from IAOP member surveys that the recent economic crisis has actually been good for outsourcing.  In January 2009, 36 percent of our customer members said that their companies were actually expanding their future outsourcing programs as a result of the economic crisis.  By September 2009 that number was at 47 percent.  By January 2010 it was up to 56 percent.  Then delegates attending the 2010 Outsourcing World Summit said that for them it was now 70 percent!  A clear statement of where the industry is headed.


But when t comes to ‘shoring,’ these same customers tell us that it’s a much more fluid dynamic as opposed to a trend.  In January 2009, 24 percent said that they were doing more offshoring as compared to only 9 percent who said they were doing less.  By September 2009, 31 percent said they were more focused on offshoring while 33 percent said they were more focused on nearshore and onshore providers.  By January 2010, the percent increasing their focus on offshoring was back down to 25 percent while the percent increasing their focus on onshore and nearshore providers was also down to 26 percent.  More like a tide then a trend.


The simple fact is that everyone is getting more global. In September 2009, 47 percent of our provider members said that their firms were expanding geographically and 42 percent said the same thing in January 2010.  In both surveys, about 30 percent of providers said they were establishing more local and rural centers from which to service their customers. So while it’s clear that the industry is getting more ‘global’ which ‘shore’ is shifting around a lot.


As both customers and providers become more global and distributed in their operational footprint and as the work becomes more fluid in terms of where it’s done, location distinctions are less significant in customer decision-making.  Costs are becoming more blended as well in today’s virtual, cloud-like, delivery model, making a pure-play offshoring decision less of a driver for many companies than it was in the past.

Colombia:  A Great Example


So, is the country of Colombia, where we just opened an IAOP Chapter, an offshore, nearshore, onshore, whatever-shore location?  You bet, all the above.


Citi is supporting Spain from call centers in Bogota.  Telperformance is supporting customers in Mexico.  Bilateral has customers in the U.S. being supported in Spanish and English from centers in Barranquilla and Bogota. And there are many more examples, including the growing ‘onshoring’ of work for Colombian companies right there in Colombia.


So, the question is:  Do we really want to keep talking ‘shore’ when we should be talking ‘solution’?  Is all the talk about shore hiding what really matters – value?


Just a thought. But what do you think?  Email me at michael.corbett@iaop.org with your thoughts about the affect of the recent financial crisis on outsourcing.  Also, let me know about examples of thinking differently on any aspect of globalization and business that you’d like to see explored in a future column.


Michael F. Corbett is the founder, chairman, and chief strategy officer at IAOP.  He believes it’s time think differently about the world we live and work in.

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Wipro Q1 net up 31% on outsourcing recovery-Earnings News-Earnings-News By Company-News-The Economic Times

Posted on July 25, 2010 by AtulNo Comments

Wipro Q1 net up 31% on outsourcing recovery-Earnings News-Earnings-News By Company-News-The Economic Times.

MUMBAI: Wipro delivered a thumping verdict for recovery in the outsourcing sector with a robust growth forecast and better-than-expected earnings for the first quarter to end-June as spending of clients on technology begins to swell.

The country’s third-biggest software services exporter said it expects revenues to rise between 4.1% and 6.1% in the next quarter on the back of increased spending by corporates that slashed budgets to the bone during the financial crisis.

Net profit in the first quarter grew 31% to Rs 1,319 crore on revenues of Rs 7,236 crore. Bangalore-based Wipro joins larger rivals Tata Consultancy Services and Infosys in handing out an upbeat outlook for the outsourcing industry, helping to erase some of the anxieties gnawing at it, including a sliding euro and rising wages.
Indeed, in the strongest statement made by an IT company chief yet on the demand environment, Wipro chairman Azim Premji said he does not foresee a double-dip recession.

“We are seeing traction; decision-making is on. We are now seeing reasonably sound indications that discretionary spending is back,” Mr Premji said. “We are not having any measure of concern.”

The soap-to-lighting company’s revenues from software services met expectations with a 14% rise to Rs 5,500 crore but the growth was softer than what TCS and Infosys reported earlier this month. Wipro’s revenues from IT products shot up 13% while those from consumer care and lighting were up 23%.

Wipro shares rose to Rs 433 before ending lower at Rs 412 on the Bombay Stock Exchange on Friday.

“While Wipro has a softer quarter versus TCS and Infosys in June, its 6.1% Q-on-Q revenue growth guidance for the September quarter makes amends, and indicates that demand is firmly on an uptrend,” brokerage CLSA said in a note.

“Note that Wipro has delivered around the top-end of its guidance for the last eight quarters,” CLSA added.
Wipro CFO Suresh Senapaty said the company was able to improve margins by 30 basis points sequentially because of operational improvements made in acquisitions and other efficiencies. That helped fend off cross-currency headwinds, a one-month impact of wage spikes and a higher percentage of onsite revenues.

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Tata Consultancy Services: Improving Results

Posted on July 16, 2010 by AtulNo Comments

Tata Consultancy Services: Investors.

Yesterday, TCS announced a strong performance in the first quarter of the fiscal year.  Is the market really improving dramatically or is this the pre-summer bump?

Revenues at $1,794 million

up 6.4% sequentially; up

21.2% Y-o-Y

Financial Highlights for Quarter Ended June 30, 2010:

  • Operating Profits at $487 million; Growth 32.5% Y-o-Y and 5.1% Q-o-Q
  • Profit After Tax at $403 million; Growth of 29.3% Y-o-Y and (4.9) % Q-o-Q
  • Earnings Per Share at $0.21

Business Highlights for Quarter Ended June 30, 2010:

  • Gross Addition of 10,849 Employees (Net Addition of 3,271 employees)
  • 36 New Clients added


Please use the link below to view the entire press release.

http://www.tcs.com/news_events/press_releases/Pages/Q1-2011-Revenues-USD-1794-million-up-6.4-percent-sequentially-up-21.2-Y-o-Y.aspx <http://www.tcs.com/news_events/press_releases/Pages/Q1-2011-Revenues-USD-1794-million-up-6.4-percent-sequentially-up-21.2-Y-o-Y.aspx>

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Filed Under: Global Work, Trends

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